Profile CustomizerSupport
Email support@profilecustomizer.com and we'll get back to you, usually within a day. A screenshot helps a lot.
Common questions
How do I open the customizer?
On facebook.com, click the round rainbow button (bottom right of the page; you can drag it anywhere), click the extension's icon in Chrome's toolbar, or press Alt+Shift+C.
I bought Pro. How do I use it on another computer?
If you're signed in to Chrome with sync on, Pro follows you automatically. Otherwise, open the customizer, go to More → I have a key, and paste your license key (it starts with PC- and was shown after checkout). Lost it? Email us from the address you used at checkout.
Can my friends see my theme?
No. Profile Customizer only changes Facebook in your own browser.
Something looks wrong on Facebook.
Facebook updates often. Try the power button in the customizer's header to turn everything off and on, then reload the page. If it's still off, email us a screenshot and we'll fix it.
How do I get a refund?
Email us within 30 days of purchase and we'll refund you in full. See Terms & refunds.
What's the charge on my statement?
Purchases appear as LINK.COM* PROFILE CUSTOMIZER. Link is Stripe's checkout.
How do I remove it?
Right-click the extension icon in Chrome's toolbar and choose "Remove from Chrome". Facebook goes back to normal right away.